Zisora

Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you:

  • Sign up for our waitlist or create an account
  • Use our AI-powered development tools
  • Contact us for support
  • Participate in surveys or feedback sessions
  • Subscribe to our newsletter or marketing communications
  • Upload code or project files to our platform

This may include your name, email address, company information, usage data, and technical information about your projects.

Automatic Data Collection

We automatically collect certain information when you use our services:

  • Device Information: Browser type, operating system, device identifiers
  • Usage Analytics: Pages visited, features used, time spent on platform
  • Performance Data: Error logs, response times, system performance metrics
  • Location Data: General geographic location based on IP address
  • Cookies: Session data, preferences, and authentication tokens
How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Communicate about new features and updates
  • Monitor and analyze usage patterns
  • Detect and prevent fraud and abuse
  • Personalize your experience and recommendations
  • Comply with legal obligations and enforce our terms
Data Security & Protection

We implement comprehensive security measures to protect your personal information:

Encryption
  • AES-256 encryption at rest
  • TLS 1.3 for data in transit
  • End-to-end encryption for sensitive data
Access Controls
  • Multi-factor authentication
  • Role-based access permissions
  • Regular access reviews

We maintain compliance with SOC 2 Type II, GDPR, CCPA, and other industry standards.

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

  • With your consent: When you explicitly authorize sharing
  • Service providers: Trusted partners under strict confidentiality agreements
  • Legal compliance: When required by law or to protect rights
  • Business transfers: In case of merger, acquisition, or asset sale
  • Safety: To protect users, prevent fraud, or address security issues
Data Retention

We retain your information for different periods based on the type of data:

  • Account data: Until account deletion or 3 years of inactivity
  • Usage analytics: Aggregated data retained for 2 years
  • Support communications: 3 years for quality and training purposes
  • Legal compliance: As required by applicable laws
  • Security logs: 1 year for fraud prevention and security monitoring
Your Rights & Choices

You have the following rights regarding your personal information:

Access & Portability
Correction & Updates
Deletion
Data Export
Processing Restrictions
Marketing Opt-out

To exercise these rights, contact us at privacy@zisora.com with your request.

Contact & Updates

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@zisora.com
Data Protection Officer: Available via privacy@zisora.com
Response Time: We respond to privacy requests within 30 days

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service.